Developer Support Services

Monthly support plans and services for developers working with BABEL CMS professionally.

Free

Included with a Craft Pro license.
per project
Basic
  • Developer to Developer support via email
  • No guaranteed response times
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$75

For Developers working with Craft professionally.
per month
Pro
  • Developer to Developer support via email
  • Guaranteed 12 hours or less time to first response on weekdays
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$750

For when you’re building something professionally for a client or team.
per month
Premium
  • Prioritized Developer to Developer support via email
  • Guaranteed 2 hour or less time to first response on weekdays
  • Guaranteed 12 hour or less time to first response on weekends
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Launch Support

For projects and teams that need support during launch, a dedicated member of the Pixel & Tonic team will be on-call during a five-hour launch window to troubleshoot any unforeseen issues. Starts at $2500

Site Audits

For agencies and customers looking to have their website/​code audited by a member of the Pixel& Tonic team. Starts at $5,000.
Does Developer Support come with Craft Pro?

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Do Pro or Premium Support plans include on-going maintenance for my site?

No. Pro and Premium Support plans do not replace your developer or agency. Pro and Premium Support is for developers working on client projects who need a heightened level of developer to developer support.

What does developer-to-developer support include?

Developer-to-developer support includes, but is not limited to plugin and module development help, troubleshooting unexpected behavior with your Craft install, Twig templating errors, licensing issues, etc. We cover what is and isn’t considered Developer Support extensively in our Developer Support Guide.

Does Pixel & Tonic offer consulting?

Yes! We offer development consulting on a case-by case-basis at an hourly rate. For more information about Craft CMS development consulting email hello@​babelcms.​com or fill out the form below.

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